Tim's is now part of the Southern Air family as Tim's Southern Air!
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Broussard(337) 240-6927 Lafayette(337) 445-0126 New Iberia(337) 240-6974 Request Service

Avoid These Heater Repair Scams!

As a homeowner, it can be easy to get influenced by the scare tactics that some HVAC companies resort to. They have a way of making their website look the same as the trusted, reliable companies, and it’s easy to fall into their traps. For the professionals at Tim’s Southern Air, that’s the last thing we want for you.

We call ourselves professionals for a reason, and that’s because we always offer you the most honest and efficient services you can find in Lafayette. When you choose to work with Tim’s Southern Air, you don’t ever have to worry about enduring the scare tactics that other HVAC companies have tried to use on you. You can rest assured that we’ll come into your home with the pure intention of honestly servicing whatever area of your system that you need.

Heater Repair Scare Tactics

Many heater repair companies tend to resort to scare tactics to get you to work with them. If you’re not very educated on the subject or have little to no experience, it can be easy to fall for these tactics and pay for services you may not even need. This dishonesty is what leads to homeowners’ lack of trust in good companies — but Tim’s is here to set the story straight!

Shady Heater Repair To Look Out For

We at Tim’s Southern Air want to make it our responsibility to prepare you for any tactic that an untrusted company might try to use on you. When your heater begins to struggle and perform poorly, it’s easy to just want to hurry up and get the problem fixed. If you take your time by choosing a trusted HVAC company and look out for these scare tactics, you don’t have to worry about dishonest service.

Cracked Heat Exchanger

Experiencing a cracked heat exchanger is much rarer than you think it is, but it is one of the most common ways that untruthful HVAC companies will try to get you to choose them. The heat exchanger is a component of your heater that absorbs heat from the combustion chamber and allows the warming of your air. If your heat exchanger forms a crack, it has the potential to allow deadly amounts of carbon dioxide into your home.

Although this is a potentially very dangerous situation, it’s highly unlikely that your heat exchanger cracked. Carbon monoxide detectors are the number one way you can know if your home is being affected by a leak such as that. If the technician insists that you have a cracked heat exchanger, ask to see the crack yourself for proof.

If they can prove that you do have a crack, leave your home immediately and call emergency services. When you know you’re in the clear, contact a trusted heater company for a second opinion.

Safety Threats

One of the number one ways that a company can trick you into using their services is by threatening your health. While there are a few different scenarios in which your health is in jeopardy, it’s always best to double-check their claims. The most common scenario they may use is carbon monoxide poisoning, which is one of the most harmful things that can happen to your home.

Carbon monoxide detectors are a sure way to avoid the possibility of a company using that scare tactic. One thing to always remember is that there are very few situations in which you don’t have a lot of time to get a second opinion. If the technician is pushing for a signature to urgently start the services, take some time to question whether that’s necessary or not.

Unbelievable Offers

If an HVAC company is offering you a deal that’s too good to be true, that’s probably exactly what it is. Many companies will offer you these amazing deals — like extremely low service fees — that get you to allow the technicians into your home. Once they’re inside, they find ways to add on more charges for other “problems” that they find.

Somehow, these technicians begin to find other issues that you didn’t notice before and find ways to stay in your home even longer. You have a right to a second opinion and to question their services and why they’re doing what they’re doing. You can avoid this scam by working with a trusted HVAC company like Tim’s to ensure you’re getting the best quality of workmanship in your area.

You Can Trust Us

We realize how confusing and scary it can be trying to request a service on something you know little to nothing about. As a system of your home that you use so often, but are so unfamiliar with, it can be easy to get sucked into the tactics of untrusted companies. We believe that you deserve better than that.

You can always trust the professionals at Tim’s to offer their honest and expert opinion on any heater repair you need. If your furnace isn’t working the way it should, and you don’t know where to start, give Tim’s Southern Air a call! We’ll get your heater fixed honestly and efficiently.

Why Choose Us?

We stand by our 100% customer satisfaction guarantee

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BBB Accredited Business
We have been fully Accredited by the BBB for many years.
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Professional Staff
Our highly trained and certified AC technicians are dedicated to offer 5 star AC service every time.
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Award Winning Service
We're humbled to be considered one of the top air conditioning companies in the Lafayette area.
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Hassle-Free
We worry so that you don't have to. We offer stress-free service calls and AC installations.

What Our Customers Are Saying

Pleasant and Very Knowledgeable

Everyone I dealt with for my service call was pleasant and very knowledgeable. Additionally, I appreciate their willingness to help me find the most economical solution to my situation. I signed up for their service membership and look forward to doing business with them Tim’s in the future. 👍

Damian S.

Very Professional and Friendly

My tech was awesome. Very professional and friendly. He was prompt and helpful. He found the issue quickly and offered a maintenance contract with saved me money. Please send him back to finish the job once the part is in. His professional demeanor is hard to find these days. Thanks for the quick and timely response as well as full communication during the process. Highly recommend

Tim S.

Great Communication and Awesome Service

Cody was an absolute blessing! After trying to figure out what was wrong with my unit all day, I gave Tim’s a call based on reviews. Cody did not disappoint. He was able to diagnose the problem within 10 mins and fix it soon after. Great communication and awesome service.

Kaycee M.