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If submitting a service request after hours or on the weekend, please note it is best to call.
Rated 4.9 out of 5.0 based on 1667 reviews
Broussard(337) 240-6927 Jeanerette(337) 516-0200 Lafayette(337) 445-0126 New Iberia(337) 240-6974 Request Service

Website Terms & Conditions of Use

1. Terms

By accessing this Website, accessible from https://tims-ac.com/, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials on Tim’s Southern Air’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display;
  • attempt to reverse engineer any software contained on Air Tech of Katy’s Website;
  • remove any copyright or other proprietary notations from the materials; or
  • transferring the materials to another person or “mirror” the materials on any other server.

This will let Tim’s Southern Air terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.

3. Disclaimer

All the materials on Tim’s Southern Air’s Website are provided “as is”. Tim’s Southern Air makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Tim’s Southern Air does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.

4. Limitations

To the fullest extent permitted by law, Tim’s Southern Air and its affiliates, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages for loss of profits, data, goodwill, or other intangible losses, resulting from your access to or use of our Website or services. This includes but is not limited to:

  • Errors, mistakes, or inaccuracies of content.
  • Personal injury or property damage resulting from your access to or use of our Website.
  • Unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from our Website.
  • Bugs, viruses, trojans, or similar issues transmitted to or through our Website by any third party.

5. Revisions and Errata

The materials appearing on Tim’s Southern Air’s Website may include technical, typographical, or photographic errors. Tim’s Southern Air will not promise that any of the materials in this Website are accurate, complete, or current. Tim’s Southern Air may change the materials contained on its Website at any time without notice. Tim’s Southern Air does not make any commitment to update the materials.

6. Links

Tim’s Southern Air has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Tim’s Southern Air of the site. The use of any linked website is at the user’s own risk.

7. Rate Disclosure

By using our services, you acknowledge and agree that rates, fees, or pricing for products and services may be subject to change at any time without prior notice unless otherwise specified in a written agreement. Rates may vary based on factors such as service location, time of service, required materials, and other applicable variables.

For services that involve communication via phone or text message, standard messaging and data rates may apply. These rates are determined by your mobile carrier and are not controlled or charged by us. If you have questions about these charges, please contact your mobile service provider.

Should any discrepancies or disputes arise regarding rates, our team will make reasonable efforts to address and clarify the matter. However, the rates listed at the time of service delivery or product purchase will take precedence unless otherwise stated in writing.

To opt out of text messaging, simply reply STOP. You can also reply HELP for assistance, or email service@tims-ac.com. You may also opt out or request assistance by calling us at (337) 240-6927.

8. Site Terms of Use Modifications

Tim’s Southern Air may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

9. Your Privacy

Please read our Privacy Policy.

10. Governing Law

Any claim related to Tim’s Southern Air’s Website shall be governed by the laws of the US without regard to its conflict of law provisions.

Why Choose Us?

We stand by our 100% customer satisfaction guarantee

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BBB Accredited Business
We have been fully accredited by the BBB for many years.
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Professional Staff
Our highly trained and certified AC technicians are dedicated to offer 5-star AC service every time.
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Award Winning Service
We're humbled to be considered one of the top HVAC, plumbing & electrical companies in the Lafayette area.
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Hassle-Free
We worry so that you don't have to. We offer stress-free service calls and AC installations.

What Our Customers Are Saying

Pleasant and Very Knowledgeable

Everyone I dealt with for my service call was pleasant and very knowledgeable. Additionally, I appreciate their willingness to help me find the most economical solution to my situation. I signed up for their service membership and look forward to doing business with them Tim’s in the future. 👍

Damian S.

Very Professional and Friendly

My tech was awesome. Very professional and friendly. He was prompt and helpful. He found the issue quickly and offered a maintenance contract with saved me money. Please send him back to finish the job once the part is in. His professional demeanor is hard to find these days. Thanks for the quick and timely response as well as full communication during the process. Highly recommend

Tim S.

Great Communication and Awesome Service

Cody was an absolute blessing! After trying to figure out what was wrong with my unit all day, I gave Tim’s a call based on reviews. Cody did not disappoint. He was able to diagnose the problem within 10 mins and fix it soon after. Great communication and awesome service.

Kaycee M.